Shipping

Order Processing

Orders are typically processed within 3 business days (not including holidays or weekends), however, during periods of peak sales or promotion, processing can take up to 5 business days.

Shipping

Various shipping options are available including express, and tracked.
Standard shipping does not include tracking.
If a product is returned to The Nourish Department, or not received due to customer error including incorrect postage details, refused deliveries or similar are to be rectified at the customers expense. This includes an additional fee for re-delivery.
If a product is returned to The Nourish Department, and the customer does not wish to pay for re-delivery, the product cost will be refunded not inclusive of any postage fees.
Shipping cutoffs are as estimated by couriers and are not guaranteed by The Nourish Department to ensure you receive your gift in time we recommend purchasing express shipping and ordering prior to recommended dates. All shipping arrivals are subject to courier delays at this very busy time of the year. Customer care, contact@thenourishdepartment.com are your go-to point of contact for any product and shipping enquiries.

Australian Shipping

Standard shipping in Australia will take 3 - 5 business days.
Express shipping in Australia will take 1 - 2 business days depending on region.

International Shipping

Standard international shipping will take 7 – 14 business days depending on region and customs clearance.
Express international shipping will take 4 to 7 business days depending on region and customs clearance.

International Orders / Customs

Any order that is shipped outside Australia is subject to the local area import laws, which may attract customs fees, taxies, duties and the like. The Nourish Department recommends all international customers contact the relevant country import office to discuss the relevant fees and timing, prior to placing your order. Any fees or charges that are applicable to such import into the country are the responsibility of the customer, and are not included in your purchase. If the customer refuses the delivery due to customs fees or charges, and the product is returned to The Nourish Department, only the product will be refunded, shipping costs are non-refundable.
 
Discount Codes
All The Nourish Department discount codes are not applicable in conjunction with any other offer